Electus Healthcare provides high quality nursing and residential services across Northern Ireland. Specialising in care for those with mental health conditions and dementia.
Following the sales process, NTD were selected as the preferred supplier of a time management solution for Electus Healthcare Ltd. Being a care home facility, based over numerous sites, the solution would have to be robust, but also flexible to cope with the ever-changing demands of operating in a care home environment.
Electus Healthcare not only required a time management solution, but they also required the additional functionality of setting up and managing a roster. This roster needed to be adaptable and easy to use. The NTD roster web based roster module allows managers and administration staff to roster their workforce resources due to the needs of the business. This module offers the flexibility to create new shifts and work patterns easily and efficiently. With additional management information such as staff levels, costs per day, week or department and contracted hours all available on the roster.
Many of the administration staff had operated other time management system in the past and although North Time Pro is not a dedicated healthcare product, the staff very quickly became efficient in the operation of the system and how best to utilize the solution. Information is now being managed on a daily and weekly basis with a csv file export being produced at the end of each pay period that is passed to payroll for processing.
Throughout the implementation process the team at NTD have been extremely helpful. Some requirements had to be changed during this process and all requirements were achievable. Their knowledge of the product has enabled us to mold the NTPro workforce management system to our requirements. The ongoing support from NTD staff has been exceptional and they are always available to resolve any queries that may arise.
I am delighted that we selected NTD to provide the solution for our company and would recommend NTD to any business looking to implement a workforce management solution.
Ed Coyle
Managing Director, Electus Healthcare Ltd
